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COMMON MISTAKES:
1. Not using a null-modem connection between the controller and the SC1.
2. Not updating the SC1 or OleXL with the ELAN Firmware Updater. The SC1 needs to be running
1.0.2.3 or newer, see update procedure above. OleXL keypads need to be updated to be
compatible with the g! software.
3. Not setting the switch on the back side of an OleXL properly. OleXL Keypads have a switch to
select the communication type, setting the switch to VIA!Net will allow communication between
the keypad and controller.
4. Not waiting for all transfers to the TS2 to complete. Initial transfer to newly installed TS2 keypads
can take up to 5 minutes per TS2, e.g., eight TS2 keypads ~ 40 minutes (thereafter, most
transfers should occur very quickly). TS2 keypads will appear non-functional while VIANet is
busy transferring initial data or future firmware updates but can be used normally when transfers
are complete.
5. Cross-connecting with a legacy VIANet bus or User Interface. When replacing a legacy ELAN
system with VIANet user interfaces with a g! system and TS2 keypads, either the VIANet bus
used for SC1 and TS2 must be independent of the existing VIANet or all existing legacy VIANet
user interfaces (VIA! Panels, Ole, OleXL) must be removed from the VIANet bus. Otherwise it is
very likely that VIANet Unit ID (address) conflicts will prevent the TS2 keypads from working
correctly.
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